Creating the Ultimate Customer Experience for your Spa By Jaclyn Luongo

The front desk is one of the highest traffic locations inside a spa. Your clients’ first and last impression is with the front desk team. Think about your front desk right now, how would you describe the experience. How would your clients describe their experience? Creating a true customer experience

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NASNPRO started in 2004 as the Florida Aesthetic Network founded by Denise R. Fuller and Janet McCormick. These industry luminaries wanted to create a inclusive forum for neutral education in a relaxed environment among professionals in the spa industry. Read More

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